North Star Chevrolet - West Liberty

Our Reviews

Michael E|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/9/2025

Went in to get my trailer brakes light system on my 2021 3500 spent over $2000.00 and still not fixed them mechanics don't know how to diagnose electrical problems.

8/11/2025

Hi Michael, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (412) 502-9080 when you have a chance.

Business Response

PITTSBURGH, PA

Gianna M|2024 Chevrolet Trax

Confirmed Service Customer

4/30/2026

The service coordinator I worked with was lovely. He took time to explain every step of the process for what I had come in to have done that day, and made sure I understood pricing as well.

MARTINS FERRY, OH

Brad R|2022 Chevrolet Equinox

Confirmed Service Customer

6/6/2026

Josh made it easy and kept me informed with options. Great to work with.

JOSHUA D

6/8/2026

Hi Brad, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PITTSBURGH, PA

DANIEL K|2026 Chevrolet Equinox

Confirmed Sales Customer

6/8/2026

Geeat

MICHAEL BOBROWSKI

6/9/2026

Hi Daniel, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PITTSBURGH, PA

Kyle S|2021 GMC Acadia

Confirmed Service Customer

5/25/2026

Easy check in, great communication, timely service, reasonable price.

JOSHUA D

5/26/2026

Hi Kyle, we are so happy to read such a great review about Northstar Chevrolet West Liberty Avenue! We can't wait to see you again, have a great day.

Business Response

PITTSBURGH, PA

Thomas J|2021 Chevrolet Spark

Confirmed Service Customer

6/8/2026

I always have a good experience at the dealership I had other things to do and I was offered a courtesy ride Thank You

SOLOMON WILSON-KIRKLAND

6/9/2026

Hi Thomas, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!

Business Response

SOUTH HILLS, PA

SAMUEL W|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/22/2026

Very good experience from everyone

LOYALHANNA, PA

TRENA T|2026 Chevrolet Trax

Confirmed Sales Customer

6/29/2026

Kyle did a great job at assessing my desire for a new purchase. He helped me make the best decision by clearly explaining my options.

PITTSBURGH, PA

AMYRA W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/2/2026

On Friday, June 26, 2026, I went to Northstar Chevrolet with one goal in mind—to find a reliable vehicle to get me from point A to point B. I walked in not knowing what the outcome would be. I had just left the Toyota dealership up the road without any luck, and although I was disappointed, I still decided to put my best foot forward. As soon as I walked into the dealership, I was greeted by the sales manager with a warm smile. He asked how he could assist me and introduced me to my salesperson, Kyle. Kyle worked his magic, and before I knew it, I was driving home in a brand-new 2026 Chevrolet Trailblazer! With no money down and decent credit, Kyle was able to help me get into a vehicle that was not only reliable but brand new. My disappointment quickly turned into joy, relief, and hope. Having dependable transportation is so important, and Kyle truly came through for me. He made what felt impossible become possible, and I left the dealership as a very satisfied customer. Since purchasing my vehicle, I’ve already been recommending Northstar Chevrolet to my family and friends and referring them to Kyle. I truly appreciate the outstanding customer service I received, and I pray he continues to be blessed with more business so others can have the same positive experience that I did. Thank you, Kyle and the entire Northstar Chevrolet team, for making this experience such a positive one!

CARNEGIE, PA

Dorthy C|2017 Buick Regal

Confirmed Service Customer

7/3/2026

Josh was friendly with obvious customer service skills. He thoroughly explained what they found and how they would repair it along with estimated cost.

PITTSBURGH, PA

Trudy C|2024 Chevrolet Trax

Confirmed Service Customer

6/18/2026

I am new to your dealership, but am now a forever customer. I have had ongoing and chronic issues with this vehicle; as well as most of the cars I have owned; so have had multiple interactions with staff and dealerships. Your staff was top rate customer service, friendly, informative, and I loved the video and hearing from "my" mechanic. Your location too is a real plus for me, and dropping off and picking up the vehicle was seamless. Many many thanks for renewing my faith in car dealerships and most importantly, for excellent customer service! I am eternally grateful.

SOLOMON WILSON-KIRKLAND

6/19/2026

Hi Trudy, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PITTSBURGH, PA

FRANK L|2026 Chevrolet Equinox

Confirmed Sales Customer

7/6/2026

I have been purchasing vehicles at Northstar for over two decades. I come back over and over because of Chevy's, customer service and fair deals. My latest purchase was handled by Nick Tomich. I had an issue with my recent delivery. Despite it being a minor thing, Nick contacted me on his day off. He coordinated the necessary people at the dealership and had it resolved in an hour. People like Nick is why I have been a loyal customer.

NICHOLAS TOMICH

7/7/2026

Hi Frank, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

PITTSBURGH, PA

Janine L|2018 Chevrolet Equinox

Confirmed Service Customer

7/25/2025

Fast friendly service

7/28/2025

Hi Janine, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.

Business Response

PITTSBURGH, PA

Kara C|2025 Chevrolet Traverse

Confirmed Sales Customer

8/1/2025

No pressure salesmen, very quick process.

KYLE GARITI

8/7/2025

Hi Kara, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WELLSBURG, WV

Barbara G|2018 Chevrolet Malibu

Confirmed Service Customer

6/3/2026

Dave Brace is always eager to get the job done. The mechanics do a great job too. North Star is my garage of choice, hands down.

DAVID SAMUEL

6/4/2026

Hi Barbara, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Northstar Chevrolet West Liberty Avenue. Thank you again for leaving us this response!

Business Response

PITTSBURGH, PA

Jason M|2024 Chevrolet Equinox

Confirmed Service Customer

6/3/2026

The job the service department did was outstanding. The tech even sent a detailed video after of what he did to my car. Something I never expected. Above and beyond.

DAVID SAMUEL

6/4/2026

Hi Jason, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

Business Response

PITTSBURGH, PA

JOYCE S|2026 Chevrolet Colorado

Confirmed Sales Customer

7/2/2026

Always great service and friendly staff

PITTSBURGH, PA

Maria C|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/10/2026

Satisfied with their service.

JOSHUA D

7/13/2026

Hi Maria, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PITTSBURGH, PA

Carrie S|2025 Chevrolet Trax

Confirmed Sales Customer

7/25/2025

Kyle was helpful and professional from step one. He took the time to understand our priorities and met our needs in a no-pressure environment. One of the best car-buying experiences we've ever had!

KYLE GARITI

7/28/2025

Hi Carrie, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

PITTSBURGH, PA

Timothy N|2013 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

I’ve spent nearly $1500 dollars to repair the HVAC system on my 2013 Chevy Equinox and it still isn’t functional, I am very frustrated at this point! I’ve been to your dealership for service three times in the past month and frankly, now that the colder weather is upon us, I’m not sure when or if you can repair it! $1500:is a lot of money, especially when you’re a Senior Citizen on a fixed income, and it will be a struggle to pay for something that hasn’t addressed this issue.

10/28/2025

Hi Timothy, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (412) 502-9080 when you have a chance.

Business Response

Pittsburgh, PA

Jason M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/1/2026

Friendly fast explained

PITTSBURGH, PA

WILLIAM D|2026 Chevrolet Trax

Confirmed Sales Customer

6/21/2026

Always have nothing but high praise for everyone involved , from sales person to finance guy , and all in service

BRADY DIVINS

6/22/2026

Hi William, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

PITTSBURGH, PA

KAITLIN S|2026 Chevrolet Trax

Confirmed Sales Customer

6/29/2026

Kyle helped us so much with our new car! He gave us everything we wanted and more.

PITTSBURGH, PA

Ronald J|2025 Chevrolet Colorado

Confirmed Service Customer

7/1/2026

Friendly…. fast for a dealership so far everything‘s going great with them

PITTSBURGH, PA

Serina L|2025 Chevrolet Trax

Confirmed Service Customer

7/6/2026

I will not be going anywhere else . I love how friendly and helpful the staff are

JOSHUA D

7/7/2026

Hi Serina, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

CORAOPOLIS, PA

Maria Christine N|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/6/2026

Mr david always take good care of my car.i appreciate the staff and the technicians who always make sure my car i safe to drive. MORE POWER!

1/7/2026

Hi Maria, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Business Response

PITTSBURGH, PA

MICHAEL E|2026 Chevrolet Blazer

Confirmed Sales Customer

5/1/2026

Mike was a pleasure to work with. Very knowledgeable.

EAST LIVERPOOL, OH

GEORGE D|2027 Chevrolet Bolt

Confirmed Sales Customer

6/1/2026

friendly people, help you and show you how everything works

NICHOLAS TOMICH

6/2/2026

Hi George, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PITTSBURGH, PA

Josephine P|2014 Chevrolet Cruze

Confirmed Service Customer

7/4/2026

I needed a air conditioner replacement for my 2014 Chevy Crude LT . Dave at the service desk called for an uber to ride me home . After service was completed I was given an uber ride back. Before service I was given a cost estimate and he was able to save me some money on that. i

DAVID SAMUEL

7/7/2026

Hi Josephine, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

Business Response

PITTSBURGH, PA

JASON K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/30/2026

It was great working with your salesman Kyle. He was very courteous and answered my questions and was very knowledgeable.

CARNEGIE, PA

Ronald S|2018 Chevrolet Trax

Confirmed Service Customer

7/9/2026

Everytime I bring my car in for service it turns into a week long project I brought the car in Monday bring it back Tomarrow they told me and again on Tuesday, than we’d over 20 hours sitting in the waiting in the waiting room , than bring it back thur by then I told them get me a rent a car! By Mon it was fixed ready to go they told me got there Monday had to camp out in waiting area for 2 hours until the paperwork done! The same thing happened the first time I brought my car in that was over a week!

DAVID SAMUEL

7/10/2026

Hi Ronald, we regret to hear that your experience with us was not a more positive one. Please reach out to us at (412) 502-8090 so we may identify ways to improve your experience.

Business Response

ELLSWORTH, PA

Sandra F|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/25/2026

Great

PITTSBURGH, PA

Tami J|2020 Chevrolet Trax

Confirmed Service Customer

7/7/2026

It was excellent. The service tech noticed my inspection was due next month and I was able to avoid having to take off work next month to get inspection done. Very happy! 😊

SOLOMON WILSON-KIRKLAND

7/8/2026

Hi Tami, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

Business Response

PITTSBURGH, PA

Jeff J|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/7/2026

My service technician Josh was incredible. He made sure all of my questions were answered and kept me up to speed on what was going on with my truck throughout the day. They were very prompt and upfront about everything from how long it would take to pricing.

JOSHUA D

7/8/2026

Hi Jeff, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Business Response

PITTSBURGH, PA

Michael A|2025 Chevrolet Equinox

Confirmed Service Customer

7/7/2026

Solly took my car right away and I told him a screen would randomly come up about my 4 wheel drive. They did a test and found it needed a new modem. Solly got it for the next day, which was great, and they did it.

SOLOMON WILSON-KIRKLAND

7/8/2026

Hi Michael, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!

Business Response

PITTSBURGH, PA